Simple, transparent pricing

Start free. Scale as you grow. No hidden fees.

14-day free trial on all plans · No credit card required

Starter

£149

per month, billed monthly

5 users · 500 entities

+£20 / additional user / month

Start free trial

Entity management & bulk CSV import
5-pillar risk scoring
Sanctions, PEP & watchlist screening
Customer communication & document portal
PDF due diligence reports
MFA, audit log & RBAC

Full feature comparison

Starter

Professional

Enterprise

Limits

Included team members

Unlimited

Additional users (per month)

£20 / user

£18 / user

Negotiated

Included entities

500

5,000

Unlimited

Bulk entity import

500 / batch

5,000 / batch

Unlimited

Compliance & Due Diligence

Entity management

Bulk CSV entity import

5-pillar risk scoring

Automated due diligence cases

PDF / ZIP due diligence reports

Sanctions screening (OFAC, UN, EU, UK)

PEP screening

Watchlist screening

Adverse media screening (AI)

UBO discovery (7 jurisdictions)

Ongoing monitoring & re-screening

Scheduled compliance checks

World-Check integration

Transaction Monitoring

Real-time transaction evaluation

Rule library (7 rule types)

Bulk transaction import (CSV)

Alert lifecycle management

SLA & overdue alert tracking

Pattern & baseline detection

Analytics dashboard

SAR / STR Filing

SAR/STR creation & management

AI-drafted narratives (Gemini)

Multi-jurisdiction (NCA, FinCEN, goAML)

Analyst → MLRO approval workflow

XML & PDF export

SLA tracking & overdue alerts

Customer Communication

Document request portal

Customer self-service upload portal

Pre-built request templates

Automated follow-up reminders

Full correspondence history

Policy Management

Policy repository

Version control & approval history

Regulatory update tracking

Automated impact assessments

Platform & Security

Team management & invitations

MFA / 2FA (TOTP)

Full audit log

RBAC (6 roles)

API access & API key management

SAML 2.0 SSO (Okta, Entra, Google)

SCIM automated user provisioning

Custom subdomain (yourbank.firstlinedone.com)

White-label options

UK data residency (GCP europe-west2)

Priority support

Custom SLA

Dedicated onboarding

Frequently asked questions

Can I try before I pay?

Yes — all plans come with a 14-day free trial. No credit card required to start.

Can I change plans later?

Yes. You can upgrade or downgrade at any time from your billing settings. Changes take effect immediately.

Is there a discount for annual billing?

Yes, you save approximately 17% by paying annually compared to monthly billing.

What happens when I need more team members?

Each plan includes a base number of seats. If you need additional users beyond your plan's limit, you can add them at £20/user/month on Starter or £18/user/month on Professional — no need to jump to the next tier just for headcount. Enterprise includes unlimited seats at a negotiated rate.

What happens when I hit my entity limit?

You'll see a prompt to upgrade. You won't lose any existing data — you just won't be able to add new entities until you upgrade or purchase additional capacity.

Is my data isolated from other customers?

Absolutely. FLD uses strict multi-tenant isolation — your institution's data is completely separated from all other customers at the application level. Standard customers use app.firstlinedone.com with their tenant resolved automatically. Enterprise customers can optionally have a dedicated subdomain (e.g. yourbank.firstlinedone.com).

How do I get Enterprise pricing?

Contact our sales team at sales@firstlinedone.com or use the Book a Demo button. Enterprise pricing is tailored to your institution's size, user count, and requirements.

Still have questions?

Talk to our team. We're happy to help.

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